Birch Bay Village Community LifeLine Program

Birch Bay Retirement Village offers medical alert solutions for residents of Hancock County who want the comfort of knowing that emergency assistance is available 24 hours a day, seven days per week. 

Within 90 seconds, a highly trained representative of Lifeline will respond by telephone to quickly assess the situation and dispatch the appropriate help to your home. This may include medical, police or fire personnel. You may even request a call to a neighbor or family member. Lifeline offers you or your loved one peace of mind and a greater sense of security. 


Available Medical Alert Products

On The Go – A mobile, medical alert device offering 24/7 help both at the home, outside the home, and on-the-go for active seniors. Available as a pendant. 

Auto Alert Help Button – Can automatically detect a fall in or around your home. Available as a pendant. 

Standard Home Safe Service – Get 24/7 access to our call center at the push of a button. Available both as a pendant or wristband. 

Why Use Birch Bay Village Lifeline?

Our Lifeline office is conveniently located at Birch Bay Retirement Village in Bar Harbor and we are sponsored by Mount Desert Island Hospital. 

Medical alert installation and instruction may be provided by a local Lifeline coordinator for peace of mind. 

Locations We Serve

Our installer travels throughout Hancock County. We currently serve Lifeline subscribers in the following towns & villages: 

Ellsworth, Trenton, Lamoine, Hancock, Southwest Harbor, Tremont, Mount Desert, Somesville, Hall Quarry, Northeast Harbor, Hulls Cove, Bass Harbor, Salisbury Cove, Islesford, Swan’s Island, Cranberry Island. 

Call 288-8014 for more information.

Learn more about Birch Bay Retirement Village

For more information or to arrange a tour, call 207-288-8014 or complete our contact form